Privacy Policy

Vennu (“we,” “our,” or “us”) operates the website vennu.com (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Information We Collect

Information you provide

• Business claim forms: Name, email address, phone number, and proof of ownership when you claim a business listing.
• Report forms: Email address (optional) and issue details when you report a problem with a listing.
• Account information: Email address and password when you create a business owner account.

Information collected automatically

• Page views: We track which business listings are viewed to power our “Popular Right Now” feature and provide analytics to business owners. Page views are aggregated daily and raw data is deleted after 30 days.
• Search queries: We log search terms (without personally identifying information) to improve our directory and understand what visitors are looking for.
• Technical data: IP address (used for rate limiting only, not stored long-term), browser type, and device information collected via Vercel Analytics for performance monitoring.

How We Use Your Information

• To operate and improve the Service
• To process business claims and listing reports
• To provide business owners with analytics about their listing performance
• To send transactional emails (claim confirmations, approvals, and denials)
• To prevent abuse and ensure service quality

Data Sharing

We do not sell your personal information. We may share data with the following service providers who process it on our behalf:

• Supabase: Database hosting and authentication
• Vercel: Website hosting and analytics
• Resend: Transactional email delivery
• Cloudinary: Image hosting and optimization

Data Retention

• Raw page view data is automatically deleted after 30 days. Aggregated daily totals are retained indefinitely.
• Business owner accounts and claim records are retained as long as the account is active.
• Search query logs are retained for analytics purposes without personally identifying information.

Cookies

We use essential cookies for authentication (session management for business owner and admin accounts). We do not use advertising or third-party tracking cookies.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@vennu.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, email privacy@vennu.com.